Why Choose Us

Why Choose Reflections for your next Ricoh device or IT requirement?

.. and what benefits can we offer to you?

We were formed by a group of like minded people who have more than 60 years cumulative experience working within the print and IT industry – both within manufacturers and their major channel partners. The driving motivation was to create an ethical equipment  and IT supplier operation based in Redditch and Birmingham covering the West Midlands and beyond, who deliver fair contracts to customers and avoid those “devices” which have served to bring the industry into disrepute.

Reflections Office Solutions for Copiers, MFD′s and IT solutions and support. Whether it’s Copy, Print, Network, Fax, Scanning or an IT solution you require, our multiple harware and software options will give you the perfect solution.

We are an experienced and ethical team, with an excellent track record in the industry for service and support to our customers and we know the value of a satisfied customer.
We have a remit to supply Copier, Printer, IT, Support and Fleet Solutions to the highest level and we guarantee to provide improved benefits, when compared with any distributor you have previously considered. As an independent supplier, we offer you the exact solution for your requirement – and we are pleased to offer you comprehensive Support and Service.

Managed Print Solutions
Fixing your budget at a set price, we remove your expensive and unreliable desktop printers providing you with a reliable printing solution that you control at all times

Customer Satisfaction 
This is our number one priority – our policy being to provide you with the required Solution at the best Price and to ensure we provide our customers with improved quality.
Reputation is our best asset and our transparent and concise agreements are fixed and inclusive. This offers the customer added value together with an excellent response time and support from a trustworthy and ethical provider.

Fixed and Firm cost per print solutions
We believe our Service to be class leading. It carries many benefits and we are confident that our policy to Fix Copy / Print costs for the term of agreement will help you, the customer to plan ahead and utilise the savings made.
Our unique Fixed cpc is not available from the manufacturer and there are many reasons to deal with us locally.

Reflections deliver our promises

FIXED copy/print cost agreements

Local Service – 4 working hour response times

Close and trusted working relationship with Ricoh

Experienced IT providers

Vast product knowledge

Key Account Manager – to ensure stress free Customer / Supplier relationship

Trouble Free support for all aspects of service with maximum up-time

Genuine Ricoh Parts and Consumables

On-line service call booking, meter reading and consumables ordering services for 24/7 efficiency

Remote, automatic  meter reading collection, no need for any human intervention. Click here for further details

Automatic supplies re-ordering.  All done by the equipment so you never run out of supplies, no need for human intervention

Free delivery,  installation and networking of any device we supply (*ground floor locations)

Contact us today

 

Read what our customer say……….View Customer Testimonials